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Deso USA Water Heater Services

Most residential electric water heaters have two heating elements: one near the top of the tank and one near the bottom.  Power enters the top and runs to the high-temperature cutoff switch, and then to the thermostats and elements.  The top and bottom elements are controlled by separate thermostats.  When the water on the top of the tank is hot, the top element turns off and the lower one heats.  The upper and lower heating elements never come on at the same time.

Unlike tank-less water heaters, standard tank-style water heaters use an insulated storage tank that holds anywhere from 30 to 80 gallons of water at all times.  Water heaters are generally very reliable, but occasionally they do have problems, such as little or no hot water, rusty or smelly water, odd noises, and even leaks.

It can be quite worrisome when you turn on your faucet to discover discolored water or a nasty rotten egg smell.  Pipe corrosion or bacteria buildup could be the possible perpetrators in this case.

If you’re hearing mysterious noises coming from your basement, it’s probably just your water heater.  A low rumbling or popping noise is the sound of boiling water.  Excessive buildup of sediment in the bottom of the tank is causing the tank to overheat and, in turn, causing the
water to boil.  You’ll have to remove the sediment by flushing your water heater.

Any kind of leak is always a nuisance.  A leaky water heater could be the result of a faulty T&P (temperature and pressure) relief valve, or a leak from a nearby plumbing connection or even the tank itself.  A T&P valve and plumbing leaks can be repaired, but a leaky water heater tank can not; the unit must be replaced as soon as possible.

Hissing sounds coming from a water heater could indicate a leak in the tank that’s allowing water to drop down onto the burner.  If the
water heater is new or has been turned off for a while, and recently turned back on, there could be condensation from the bottom of the tank dripping onto the burner.  This will subside once the tank fully heats up.

If any of these problems persist feel free to call us at any time for an inspection of your system.